Payments Policy

Change log

Overview

This policy describes how payments are processed, verified, and managed for services provided through this platform.

By making a payment, you agree to the terms described in this policy and any applicable service-specific terms.

Supported Payment Methods

We may support multiple payment methods, including:

  • credit and debit cards through supported payment providers;
  • bank transfers;
  • cryptocurrency payments;
  • other payment methods made available at checkout.

Available payment methods may vary depending on your location, currency, product, and account status.

Payment Processing

Payments may be processed by third-party payment providers. When using such providers, your payment information may be handled according to their own terms and privacy policies.

We do not store complete payment card details.

A payment is considered complete only after the payment has been successfully confirmed by the applicable payment provider or verified by us.

Cryptocurrency Payments

For cryptocurrency payments:

  • you are responsible for sending funds to the correct wallet address;
  • you are responsible for selecting the correct network;
  • transaction fees charged by the blockchain network are your responsibility;
  • payments may require blockchain confirmations before being considered complete.

Sending cryptocurrency using an incorrect network, incorrect asset, or incorrect address may result in permanent loss of funds.

Manual Payments

Some payments may be completed manually, such as bank transfers or other direct payment methods.

For manual payments:

  • you may be required to provide payment details or transaction references;
  • access to paid services may be granted after verification;
  • verification times may vary depending on the payment method.

Currency and Pricing

Prices, currencies, taxes, and applicable fees are displayed before completing payment.

Currency conversion, if required, may be performed by your payment provider or financial institution.

The final amount charged may differ from displayed amounts due to exchange rates, banking fees, or provider fees.

Subscriptions and Recurring Payments

For subscription-based services:

  • subscriptions renew automatically unless cancelled before the renewal date;
  • you authorize recurring charges according to the selected subscription plan;
  • subscription prices may change with prior notice;
  • cancelling a subscription prevents future renewals but does not automatically create a refund for previous payments.

Failed Payments

If a payment fails:

  • access to paid features may be limited or suspended;
  • you may be asked to provide another payment method;
  • unpaid balances may remain due.

Refunds and Chargebacks

Refund eligibility is described in our Refund Policy.

Unauthorized chargebacks, payment reversals, or disputes submitted without contacting us first may result in account restrictions or suspension.

Payment Records

We may store payment-related information such as:

  • payment identifiers;
  • transaction references;
  • payment status;
  • selected payment method;
  • timestamps;
  • amounts and currencies.

This information is used for accounting, verification, fraud prevention, and service administration.

Changes to This Policy

We may update this Payments Policy from time to time.

The latest version will be published on this page together with the date of the most recent update.